Individuals that are in a position of power must have the proper people skills. People skills are when individuals have the ability to communicate effectively in a positive fashion with their employees. People skills are very important because as we all know it is not what you say that matters all the time, but how you say it, that makes the difference. All employees want to be treated fairly and want to be respected by their supervisors and the leadership.
Individu
als tend to follow leaders that are more charismatic. Charismatic leaders have the ability to create a work environment where employees are empowered to be innovative in their way of thinking. You can have an individual that has all of the skill set to succeed yet they are not successful. This can be a direct result of their inability to communicate effectively with people in a positive fashion. Whereas, charismatic leaders know and focus on what is important. They care deeply about their work, and learn from their successes and failures. These individuals tend to take calculated risks and tend to be trustworthy. They are often leaders within the organization before they gain the official title. Therefore, these individuals should be allowed to have additional responsibilities whenever possible. The best leader knows and understands their leadership styles and the best style for interacting with their employees.